Shipping information

Depending on the item(s) you purchase on urbankari.com and the location to which the item(s) will be delivered, different shipping methods will be available. At checkout, you will be prompted to choose a variety of shipping methods with pricing.

At the moment, we only ship within India only. For international orders, please contact info@urbankari.com

If you have any questions, please don’t hesitate to contact our Customer Experience Department by mail or by WhatsApp.

Once your order has been shipped, you will receive an email with your tracking and shipping information. Simply click on the link in the email or select the ‘track order’ option here and enter your order number and email address or sign into your account.

We ship only on business days. Business days are from Monday to Friday, excluding holidays. Any order placed after 12 P.M. IST will be processed the following business day. Due to the COVID-19 period, your order may take longer than anticipated.

For remote locations, please add an additional 2-5 business days to each shipping method’s expected delivery time. If you are not sure whether your location is remote, please click here for all the details.

Payment information

We gladly accept UPI, Bharat QR, All major debit and credit cards, 50+ Netbanking Options, Mobile Wallets.

We use your info to fulfil your order accurately and quickly and to improve your shopping experience. We respect your privacy and never share this information with anyone, except in connection with your order. If you want to know more, take a look at our Private Policy.

Orders and returns

Click on a Product Photo or Product Name to see more detailed information. To place your order, choose the specification you want and enter the quantity, and click ‘Buy Now’.

Please enter the required information such as Delivery Address, Quantity Type etc. Before clicking “Place Order”, please check your Order Details carefully. If you want to add a new Delivery Address, click ” Add a new address”. If you want to edit a current Delivery Address, click ‘Edit this address’. After confirming your Order, you will be automatically taken to the Payment page.

Go to Your Orders. Click Cancel Items. Note: Select the checkbox next to each item you wish to remove from the order. If you want to cancel the entire order, select all of the items. Click Cancel checked items when finished.

You can contact our customer support team by provided email or mobile phone. In case, it’s not convenient to talk, you can come to our store to make your request.

Any unanswered questions?

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